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Frequently asked questions

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Do you offer a customer guarantee?

We offer a 14-day money-back guarantee. If you’re not completely satisfied with the product, you can return it for a full refund.
Do you offer free shipping?

We offer free shipping within the U.S., and you always have a 14-day return window. You can return the item in its original condition for a full refund.
How long is delivery?

Our standard delivery time is 5–12 business days. When you place an order, you’ll receive a confirmation with an estimated delivery timeframe.
How do I track my order?

Once your order has shipped, you’ll receive a tracking number via email. You can then follow the shipment online with the carrier.
What is your return policy?

We offer a 14-day return policy. If you’re not completely satisfied with your purchase, you can return the item in new condition and in the original packaging for a full refund. Please contact our customer service for return instructions.
What payment methods do you offer?


We offer several secure payment options:

● Credit and debit cards: Visa, Mastercard, American Express (Amex)

● Digital wallets: Apple Pay, Google Pay, PayPal

● Alternative payments: Shop Pay, UnionPay